Shimmer By Shamear

Please thoroughly read through all policies and waivers. Please ensure that all required forms are completed within 24 hours of booking your appointment. Failure to do so will result in the cancellation of your appointment and the forfeiture of your deposit. By booking an appointment, you acknowledge that you have thoroughly read, understood, and agree to all policies outlined. Failure to review policies will not exempt you from enforcement. Please have your card present at your appointment (for swipe or tap to pay) or EXACT CASH (change WILL NOT BE PROVIDED). Cards on file are for collection of fees ONLY & will no longer be suitable for remaining payment. NO CARD OR CASH = NO APPOINTMENT & YOU WILL BE CHARGED A NO CALL/NO SHOW FEE! If your appointment is cancelled due to incomplete forms, a new deposit will be required in order to reschedule. All cancellations and rescheduling must be completed through your official booking confirmation (email or text link). Direct messages requesting cancellations are not accepted as valid cancellation methods. All cancellations must be made no later than 24 hours before your appointment time. If you are within the 24 hour window you will be prompted to contact me. However, you still will be charged the NO CALL/NO SHOW fee as last minute cancellations are still considered NO CALL/NO SHOW regardless of communication. After your third last minute cancellation you will be banned from booking! FEE WAIVERS BASED ON CIRCUMSTANCES ARE AT THE OWNERS DISCRETION! LAST MINUTE RESCHEDULES All reschedules must be made no later than 24 hours before your appointment time. You can make all reschedules via your appointment reminder email or text. In the case that you cannot reschedule via your appointment reminder email or text you will be charged a NO CALL/NO SHOW fee and a new appointment will need to be booked with a new deposit. A last minute reschedule is just the same as a last minute cancellation and will be assessed a NO CALL/NO SHOW fee. I understand life may happen and some circumstances are out of your hands so open communication is appreciated in these situations. Extreme circumstances will be accommodated at the owners discretion. After your third last minute reschedule you will be banned from booking! NO CALL/NO SHOW POLICY If you NO CALL/NO SHOW you will be charged 100% of the missed service. NO CALL/NO SHOWS are strictly prohibited and you will immediately be banned from booking future appointments. Please communicate if you are unable to attend an appointment. LATE POLICY PLEASE call (915) 244-4131 if you are running behind to your appointment. I understand life happens and open communication is appreciated. If you are 10 minutes late you will be asked to reschedule (this may result in a fee of 100% of your service). If you are late more than 2 times you will be banned from booking future appointments. PAYMENT AUTHORIZATION All cards on file are authorized for collection of fees associated with cancellations, no-shows, or policy violations. If a card cannot be successfully charged, booking privileges will be permanently revoked. By proceeding with booking, you agree to uphold these policies in full. These guidelines are in place to protect appointment availability, respect business operations, and maintain fairness to all clients. To avoid fees, please cancel or reschedule all appointments in a timely manner! Thank you for your understanding and cooperation in helping maintain a smooth booking process for all clients.